Not many people know this, but for three years in high school I worked at Aaron Brothers. I took classes and seminars and actually had a lot of fun helping people custom frame the pictures, artwork, and memorabilia that were important to them. To this day, I’m still the weirdo who inspects the artwork on her friends’ walls and occasionally admires a reverse-beveled mat or float-mounted piece of artwork.
As you can imagine, I’m pretty finicky about my own framing projects when I get a chance.
Today, I took this beautiful photograph my good friend Aaron James (you may remember my glowing endorsement of his photography work from this post) printed out for me down to Aaron Brothers. My goal was to get it custom matted and framed in an off-the-shelf frame (also known as a Quick Frame in Aaron Brother terms).
I unrolled it onto the familiar counter top and announced my intentions with the frame, specifically that I wanted a top mat the same color white as the moon, and a 1/4″ gray mat that matched the tone of the moonlight on the waves. What did the framer pull out?
A black top mat (the tone of which was wrong) and a double white mat (which is twice as expensive) to go on the bottom.
Having lost my faith in his eye for color, a crucial skill for a framer, I corrected him and picked out the correct colors. When he rang it up, he told me the grand total would come to $225 not including frame. As I looked at the cost breakdown, I laughed and told him he could skip the Preservation Mount (something expensive you only need to do if something is rare, one-of-a-kind, or signed/numbered and worth money), the UV glass (preserves the colors in your artwork longer, but not necessary if you’re hanging the piece out of direct sunlight, and that pesky double mat again (hi, I’m not new, here).
As I turned down the unnecessary services, one of his coworkers tried to convince me of the necessity of the Preservation Mount, to which I held up one hand and said, “I’m aware of what it is, I worked here for three years. It’s not necessary.”
She shut up, he took the extra charge off with a sheepish look, and I left having secured the correct price for the services I was requesting.
This might all sound like gibberish, but what it boils down to is this: Either through incompetence or greed, people will try to upsell you if you don’t know better. If you need something framed, ask me to go with you. I’m really good at it, and I’ll make sure you’re not charged for something stupid.
Also? How awesome is this photograph? I love it so much I want to stare at it while brooding and drinking Scotch. Aaron is crazy-talented. Go buy a bunch of his work and then let me come with you to frame it.